Virtual Surveys Ltd - Homepage Advertising Product and Service Optimisation Customer Experience Website Online Communities

FMCG

Business challenges

Consumer goods manufacturers need to be nimble and alert to emergent issues. For example, trends towards healthy eating, rising production costs and increased 'green' awareness amongst consumers, can represent both threats and opportunities.

Who we help

We work with a wide variety of consumer goods manufacturers including:

  • Food and drink
  • Health and personal care
  • Beauty
  • Home care

How we help

We work with leading FMCG companies to help them gain or retain a competitive edge. Services we provide include:

  • Product development and innovation
  • Price optimisation
  • Range optimisation
  • Website development
  • Advertising effectiveness
  • Brand evaluation and tracking
  • Marcomms development
  • Usage and attitude studies including market segmentation

Case studies

Online research community (product development, marcomms assessment etc)

Client United Biscuits
Objective Provide a cost effective, ongoing research resource to be used to address a variety of UB quant/qual research objectives
Solution A closed community of 1,000+ 'Snackrs', incorporating discussion forums, blogs, polls, surveys and multi-media elements

Website development (via consumer understanding)

Client An energy drink brand
Objective Understand online behaviour and needs of the target audience
Solution Mixed method - website visitor survey (V-Survey), plus online panel survey and face-to-face group discussions to understand online usage and attitudes amongst the target audience

Market understanding

Client Warburtons
Objective Understand consumer awareness, usage and attitudes to rolls
Solution Online panel survey with buyers of rolls

Price optimisation

Client Deodorant brand
Objective Evaluate the overall appeal of a new sub range and investigate the best pricing option for the range
Solution Online panel survey, incorporating Price Sensitivity Measures (PSM)

Ad/brand tracking

Client A shampoo brand
Objective Understand the effectiveness of a new ad campaign in terms of positively shifting brand awareness, equity and consideration
Solution Online panel survey
© 2010 Virtual Surveys Ltd
Privacy Policy
t/ +44 (0)161 242 1100
e/ info@virtualsurveys.com